I’m a UX writer and designer who loves books. I’ve written for Microsoft, Google, and Oracle. I’m still figuring out what text to put here.
Should this be in first person or third person? What would a reader want to know in the first 3 seconds? Should this copy be straightforward? How can I make it interesting? Does it need to be interesting? Does this look like too many words? Are you even reading this still?
These are some of the things I think about. My most relevant work experience is below.
Portfolio available on request.
2024 – Present
At Google Search (contract role) I help train the LLM to give optimal responses. We review and edit the AI Overviews which are a part of Search results. I write ideal responses that are used to train it further. I focus on the English responses for India as I understand the culture, context and issues that are relevant to search results. I also do UX Writing for Google Search features.
Microsoft
2021 – 2023
As the first UX writer in Microsoft, India, I collaborated with a large design and product team to design copy, messaging, naming, notifications and settings in Microsoft Teams. I created visibility and advocated for the discipline and helped other teams hire writers in India. I built an introductory course to UX writing which I presented within Microsoft and to external audiences.
2020 – 2021
At Google Pay (contract role) I was the first UX writer in Google India. As the only writer on the team with lived experience of India, I was entrusted with creating the Merchant India Content Guide, a language guide for Google Pay’s merchant app. I also collaborated with two other writers to create the Google Pay Word List, a lexicon of 90+ words more suitable to the Indian user.
Oracle
2018– 2020
At Oracle, I worked on a 600-page documentation for Benefits, one of the largest features in Oracle’s cloud platform. I separated one large guide into two shorter guides based on different roles, the end user and the administrator. As part of this process I improved the design, ease of reading, and visual representation of complex concepts
Steta
2012 – 2016
I co-founded and ran Steta, a writing consultancy with a partner. Over four years, we were able to demonstrate that clear and concise language can solve problems and have real impact on a business of any size. I listen to clients, customers or teammates to understand what they want, and design solutions with words.